Terms of service
Welcome to the LIDL online store.
1. Eligibility
By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.
2. Account Registration
Some features of our Services may require you to create an account. You agree to:
- Provide accurate, current, and complete information,
- Keep your login credentials confidential, and
- Be responsible for all activities that occur under your account.
We may suspend or terminate your account if unauthorized or unlawful activity is suspected.
3. Products, Pricing, and Availability
We attempt to display product information, pricing, and availability accurately. However, prices and availability may change without notice. We reserve the right to limit quantities, refuse orders, or cancel any order if pricing or product information is incorrect.
4. Orders and Payment
By placing an order, you agree to provide valid and current payment information and authorize us (or our payment processors) to charge your order total, including taxes and applicable fees. We may refuse or cancel orders suspected of fraud, unauthorized use, or violations of these Terms.
5. Shipping and Delivery
We make reasonable efforts to deliver orders within estimated time frames. Delivery times, however, are estimates only and may vary due to customs, weather, carrier delays, or other circumstances beyond our control. Risk of loss passes upon transfer of the package to the carrier, unless otherwise required by applicable law.
6. Returns and Refunds
Our return practices are governed by our Return Policy, which forms part of these Terms. In general:
- Most items may be returned within the specified return window (e.g., 30 days),
- Items must meet the condition and eligibility requirements of our Return Policy,
- Refunds are issued to the original payment method when possible.
Please refer to the Return Policy page for details.
7. Use of the Services
You agree not to:
- Engage in fraudulent, deceptive, or unlawful activity,
- Interfere with or disrupt Service operations,
- Attempt unauthorized access to accounts or systems,
- Use automated tools (bots, scrapers) without written permission.
8. Intellectual Property
All website content—including text, images, graphics, and layout—is owned or licensed by us and protected by intellectual property laws. You may not modify, reproduce, or distribute content without our written consent.
9. Third-Party Services and Links
Our Services may include links to third-party websites or tools. We are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk.
10. Disclaimer of Warranties
To the fullest extent permitted by law, our Services and all products are provided “as is” and “as available,” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Where liability cannot be excluded, it is limited to the amount you paid for the product that gave rise to the claim.
12. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the Services.
13. Governing Law and Jurisdiction
For customers in the United States, these Terms are governed by the laws of the State of Virginia. For customers in the European Union or United Kingdom, these Terms are governed by the laws of your country of residence, to the extent required under applicable consumer protection laws.
14. Changes to These Terms
We may update these Terms periodically. The “Last updated” date reflects the most recent revision. Continued use of our Services constitutes acceptance of updated Terms.
15. Contact Information
If you have questions about these Terms, you may contact us at: